Weekly NotesWhat is Employee Experience and key elements to a great employee experience ?Employee experience(EX) is the journey an employee takes with your organization. It includes every interaction that happens along the…6 min read·Mar 21, 2021----
Weekly NotesHow to make benchmarking effectivelyBenchmarking is a powerful process that helps you develop your business and overcome your competition.4 min read·Mar 7, 2021----
Weekly NotesCustomer Effort Score (CES): Questions, answers and some examplesWhat is Customer Effort ?3 min read·Feb 21, 2021----
Weekly NotesHow to reduce operating costs of an E-Commerce Store ?To increase the profitability of an e-commerce store means identifying where you spend the money most, and avoid wasting it anymore.5 min read·Feb 14, 2021----
Weekly NotesHow will brands struggle with profitability ?Brands across the world are worrying about how coronavirus (COVID-19) will impact e-commerce as a whole and feeling the impact of…3 min read·Feb 7, 2021----
Weekly NotesWhat is waiting for online brands in 2021?Customers turned to online shopping more frequently with the pandemic in 2020, and their shopping habits started to change.4 min read·Jan 24, 2021----