What is Employee Experience and key elements to a great employee experience ?Employee experience(EX) is the journey an employee takes with your organization. It includes every interaction that happens along the…Mar 21, 2021Mar 21, 2021
How to make benchmarking effectivelyBenchmarking is a powerful process that helps you develop your business and overcome your competition.Mar 7, 2021Mar 7, 2021
Customer Effort Score (CES): Questions, answers and some examplesWhat is Customer Effort ?Feb 21, 2021Feb 21, 2021
How to reduce operating costs of an E-Commerce Store ?To increase the profitability of an e-commerce store means identifying where you spend the money most, and avoid wasting it anymore.Feb 14, 2021Feb 14, 2021
How will brands struggle with profitability ?Brands across the world are worrying about how coronavirus (COVID-19) will impact e-commerce as a whole and feeling the impact of…Feb 7, 2021Feb 7, 2021
What is waiting for online brands in 2021?Customers turned to online shopping more frequently with the pandemic in 2020, and their shopping habits started to change.Jan 24, 2021Jan 24, 2021
